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Your clinic runs on care.
Your clinic runs on care.
We run everything else.
We run everything else.
CapCare BPO gives outpatient clinics a dedicated remote team for scribing, front and back office work, patient outreach, and pharmaceutical support, so your providers spend their hours with patients, not paperwork.
Who Is CapCare BPO?
Who Is CapCare BPO?
CapCare BPO is a healthcare outsourcing partner built specifically for outpatient clinics, not a generic call center stretched across every industry. We provide smart, flexible, and dedicated remote teams so your in-house staff can focus on the patients in front of them.
Charting, phone calls, claims, refill requests, and outreach all pile up around the actual practice of medicine. We take that work on as a trained, consistent remote team, reporting back clearly on everything we handle.
Why chose CapCare BPO?
Why chose CapCare BPO?
Not a generic call center. A team of physicans that understands clinics.
Not a generic call center. A team of physicans that understands clinics.
HIPAA-aligned workflows
Processes and access controls built around handling protected health information responsibly.
Flexible coverage
Scale support up during busy seasons and down during quiet ones, no long-term overstaffing.
Dedicated, not pooled
Our team are medical physicans that understands clinic workflow so your clinic gets a consistent team that learns your workflows, not a rotating pool of agents.
Quick to start
Onboarding is built around your existing systems, so support can begin without disrupting your clinic.
OUR SOLUTIONS
Medical scribing & clinical documentation suport
Real-time or same-day documentation during patient visits, so notes are closed out before the next room.
Scheduling, front-desk phone coverage, patient intake, and calendar management, fully remote.
Appointment Schedueling & Patient coordination
Trained remote staff for prior authorizations, referral coordination, and clinical triage support.
EHR Data Entry & Documentation organization
Billing support, claims follow-up, data entry, and records management handled behind the scenes.
Administrative follow-up & back-office support
Coordination support for pharma partners and clinics alike, sample tracking, rep scheduling, and program admin.
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